Privacy Policy
Effective date: February 18, 2026
Store/Artist name: Mr Ken Dono (“we”, “us”, “our”)
Location: Montreal, Quebec, Canada
Contact: kendjidono88@mail.com
1) What this Privacy Policy covers
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our store, including digital music purchases.
2) Information we collect
When you use the Site, we may collect:
A. Information you provide
-
Name
-
Email address
-
Billing address (as required for payments)
-
Payment confirmation details (we do not store full card numbers)
-
Any message you send us (customer support requests)
B. Automatically collected information
-
Device and browser information
-
IP address
-
Cookies and similar technologies
-
Pages visited and actions taken (for site analytics and security)
3) How we use your information
We use your information to:
-
Process your order and deliver your digital download link
-
Send order confirmations and important service emails
-
Provide customer support (download issues, access problems)
-
Prevent fraud, misuse, and unauthorized sharing
-
Improve the Site performance and user experience
-
Comply with legal and tax obligations
4) Digital downloads & access tracking
To protect our content and prevent abuse, we may track:
-
Download attempts
-
Number of downloads used
-
Link expiration timing
This is used only for delivery, security, and enforcement of our Terms.
5) Payments
Payments are processed securely by third-party payment providers (e.g., Shopify Payments, Stripe, PayPal, etc.). Your payment details are handled by those providers under their own privacy policies. We do not store full payment card numbers.
6) Sharing your information
We may share your information with trusted service providers only as needed to run the store, such as:
We do not sell your personal information.
We may also disclose information if required by law or to protect our rights, users, and the integrity of the Site.
7) Cookies
We may use cookies for:
-
Site functionality (checkout, security)
-
Analytics (understanding traffic and performance)
You can manage cookies through your browser settings.
8) Data retention
We keep personal information only as long as necessary to:
-
Provide services (deliver your purchase)
-
Maintain business records (tax/accounting)
-
Resolve disputes and enforce our Terms
9) Your rights (Quebec/Canada)
Depending on your location, you may have rights to:
-
Request access to your personal information
-
Request corrections
-
Withdraw consent (where applicable)
-
Request deletion (subject to legal requirements)
To exercise your rights, email: kendjidono88@mail.com
10) Security
We use reasonable security measures to protect your information, but no online system can be 100% secure.
11) Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on the Site.
12) Contact
For privacy questions or requests:
Email: kendjidono88@mail.com
Business location: Montreal, Quebec, Canada