Privacy policy

Privacy Policy 

Effective date: February 18, 2026
Store/Artist name:  Mr Ken Dono (“we”, “us”, “our”)
Location: Montreal, Quebec, Canada
Contact:  kendjidono88@mail.com

1) What this Privacy Policy covers

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our store, including digital music purchases.

2) Information we collect

When you use the Site, we may collect:

A. Information you provide

  • Name

  • Email address

  • Billing address (as required for payments)

  • Payment confirmation details (we do not store full card numbers)

  • Any message you send us (customer support requests)

B. Automatically collected information

  • Device and browser information

  • IP address

  • Cookies and similar technologies

  • Pages visited and actions taken (for site analytics and security)

3) How we use your information

We use your information to:

  • Process your order and deliver your digital download link

  • Send order confirmations and important service emails

  • Provide customer support (download issues, access problems)

  • Prevent fraud, misuse, and unauthorized sharing

  • Improve the Site performance and user experience

  • Comply with legal and tax obligations

4) Digital downloads & access tracking

To protect our content and prevent abuse, we may track:

  • Download attempts

  • Number of downloads used

  • Link expiration timing

This is used only for delivery, security, and enforcement of our Terms.

5) Payments

Payments are processed securely by third-party payment providers (e.g., Shopify Payments, Stripe, PayPal, etc.). Your payment details are handled by those providers under their own privacy policies. We do not store full payment card numbers.

6) Sharing your information

We may share your information with trusted service providers only as needed to run the store, such as:

  • E-commerce platform provider (e.g., Shopify)

  • Payment processors

  • Email delivery services

  • Analytics and security tools

We do not sell your personal information.

We may also disclose information if required by law or to protect our rights, users, and the integrity of the Site.

7) Cookies

We may use cookies for:

  • Site functionality (checkout, security)

  • Analytics (understanding traffic and performance)
    You can manage cookies through your browser settings.

8) Data retention

We keep personal information only as long as necessary to:

  • Provide services (deliver your purchase)

  • Maintain business records (tax/accounting)

  • Resolve disputes and enforce our Terms

9) Your rights (Quebec/Canada)

Depending on your location, you may have rights to:

  • Request access to your personal information

  • Request corrections

  • Withdraw consent (where applicable)

  • Request deletion (subject to legal requirements)

To exercise your rights, email:  kendjidono88@mail.com

10) Security

We use reasonable security measures to protect your information, but no online system can be 100% secure.

11) Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on the Site.

12) Contact

For privacy questions or requests:
Email:  kendjidono88@mail.com
Business location: Montreal, Quebec, Canada